Privacy Policy
This privacy policy sets out how ENT Care collects, stores, uses and protects any information you provide through this website. We may amend this policy in the future, in line with changes to legislation. We will not inform our website users of these changes, but recommend you check this page from time to time for any policy changes.
WHAT PERSONAL INFORMATION WE COLLECT THROUGH THIS WEBSITE
At present, we do not collect any personal data through this website, but you are directed to a third-party appointment booking company.
WHAT WE DO WITH INFORMATION WE RECEIVE FROM OTHER SOURCES
We respond to your enquiry and then delete your contact details unless you become our patient. Your medical records are stored safely on our patient management system and internal CRM. Appointment information is stored securely by a third-party appointment booking company.
We will not share your data with other companies for marketing purposes. You have the right to request a copy of the information that we hold on you at any point. Please email us at dataprotection@ent-care.co.uk.
SITE VISITATION TRACKING
We use the third-party data processor Google Analytics to track our visitors’ interaction with this site. Google Analytics records data such as your geographical location, internet browser, type of device and operating system, but this does not personally identify you to us. Google will record your IP address, but they do not share your information with us.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.
OTHER WEBSITES
Our website contains links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their Privacy Policies.
EMAIL LINKS
If you contact us through an email link on the website, then none of the data that you supply is stored on our website, but is sent to us via email. It is important to note that email should always be considered an insecure medium so do not include any confidential or sensitive information within an email.
OUR THIRD-PARTY DATA PROCESSORS
We use third-party data processors which are GDPR compliant:
DGL Practice Manager
SquareSpace
Timely
DATA BREACHES
We will report any unlawful data breaches of our website database or database of any of our third-party data processors to all relevant persons within 72 hours of the breach if it seems personal data has been accessed.
DATA CONTROLLER
The data controller of this website is ENT Care and if you wish to remove or amend any information we hold on you, please email us at dataprotection@ent-care.co.uk.